Total confidence of our customers in the use of all products. 

This means simply that quality is always first at TOA. To satisfy our customers and obtain their trust, we always manufacture high-quality, highly-reliable and highly durable products.

Total confidence of our associates in all business transactions. 

This can be attained simply by fulfilling all of our promise to achieve total confidence by our business partners. Once we have promised, we must never break that promise.

Total confidence of our employees in all their efforts.

In short: We continuously improve our work by foster open communication. Efforts must be made by both management as well as employees.